TRAVEL OFFICER

Coordinate travel arrangements and provide operational support for inbound individual and group travel programmes.

Responsibilities

• Coordinate customer travel arrangements.
• Prepare detailed travel itineraries.
• Manage booking and reservation requirements.
• Coordinate with hotels and transport providers.
• Arrange attraction and tourism services.
• Monitor travel schedules and confirmations.
• Communicate operational requirements to suppliers.
• Maintain customer and booking documentation.
• Assist with group arrival and departure arrangements.
• Handle amendments and operational changes.
• Resolve travel-related service issues.
• Support the travel agency's overall operations.

Requirements

• Diploma/Degree in Tourism, Hospitality, Business or related discipline.
• Relevant travel-industry experience preferred.
• Good organisational and coordination skills.
• Strong customer-service capabilities.
• Able to work accurately under operational deadlines.