Hospitality Assistant Manager (Healthcare, Perm) #HJH

Any 5 days of the week (including weekends), office hours

This role is responsible for building relationships with residents and their family members, identifying their needs and a seamless service delivery.

Essential Functions

• Ensure that all Hospitality policies are implemented

• Build meaningful and professional relationships with residents and family members

• Ensure that all Household are equipped with clean linens

• Ensure that all Household are equipped with kitchen items

• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.

• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents

• Handle complaints when necessary

• Conduct essential hospitality training for Care Staffs

• Supervise and evaluate Care Staff service delivery

• Ensure all records are kept properly and consistently

• Prepare reports for Head, Hospitality review

Interested candidates, please send in your resume to Sign in to view email

Hazel Huang Huimin

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R26163596