Customer Service & Marketing Executive (Mall Operations)

Working hours: Monday to Friday with 3 rotating shifts

930-1830

1200-2100

1315-2215

Manage concierge desk operations, including assisting shoppers with enquiries and services

Handle shopper management systems, mall inspections, and Lost & Found administration

Support tenant relations by facilitating requests and distributing mall communications

Assist in mall marketing activities, events, and promotional campaigns

Coordinate redemption programmes (vouchers, parking, premiums, and rewards)

Support customer reward programmes and educate tenants on voucher processes

Collate and process tenant reimbursement and related administrative documentation

Assist in event setup, logistics, and on-ground support including weekends when required

Manage incoming calls, emails, and general enquiries professionally

Prepare duty rosters and support manpower planning for concierge operations

Provide administrative support to marketing and management team as assigned

Interested applicants may email resume to ***email_hidden***

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted