Locum Patient Liaison Officer ($18/hr, 3 Months, Kent Ridge) #HJY

Location: Kent Ridge

Duration: 3 Months Contract

Salary: $18/hr

Working days and hours

- Weekdays: 8.00am–2.00pm

- 18–30 hours/week on weekdays with

- Rotational weekends & Public Holidays: 8.00am–11.00am

- Deployment of manpower and working hours are subject to change based on operational and business needs

Reporting to the Senior Assistant Manager, you will engage patients and caregivers through counselling and outreach, providing information on the company's programme and supporting informed decisions about hospital-at-home care.

- Verifying patient contact and residential information

- Explaining programme requirements and care processes

- Addressing patient and caregiver concerns and facilitating admission into the programme

- Escalating complex cases or patient concerns to the clinical team where appropriate

- Collaborating with intake colleagues to ensure a smooth transition for patients into the company's service

- Maintaining accurate and timely records of counselling sessions and outcomes in the relevant platforms

- Participate in improving work processes and perform other ad-hoc responsibilities when required.

- Min Diploma in any relevant field

- Able to commit to weekday shifts from 8.00am to 2.00pm, with availability on weekends and public holidays from 8.00am to 11.00am on a rotational basis. Working hours are subject to change based on operational and business needs.

- Comfortable working in a clinical or hospital environment and interacting with patients of varying conditions

- Prior experience in healthcare, patient services, or customer service will be advantageous

If interested, please send updated resume via email Sign in to view email

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

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