Inside Sales Executive

Location: Singapore

Work Arrangement: Office-based (5 days per week)

About the Role

We are looking for a driven and proactive Inside Sales Executive to join a well-established freight forwarding and logistics company in Singapore. This role is focused on lead generation, qualification, and sales support – helping the external sales team close more deals by filling the pipeline with quality leads.

You will be the first point of contact for many prospective clients, so a confident, professional, and customer-oriented approach is essential.

This role requires you to be in the office 5 days a week to ensure a strong onboarding experience and effective communication with the team.

Key Responsibilities

Lead Generation & Qualification

• Identify and qualify sales leads through proactive outreach and cold calling
• Respond promptly to inbound queries via phone and email
• Understand prospect needs and assess fit before passing to the sales team

Prospect Engagement

• Build relationships with prospective customers to understand their business requirements and challenges
• Communicate value propositions clearly and professionally

Sales Support

• Support the external sales team by providing detailed information on prospect needs and lead status
• Ensure a warm handoff of vetted leads for further development

Collaboration

• Work closely with Relationship Management, Sales Leadership, Marketing, and other internal teams
• Share insights on prospective customer accounts to drive sales activities

CRM Management

• Maintain accurate and detailed records of all lead management activities in the CRM system (Salesforce)
• Ensure proper lead assignment and tracking

Product Knowledge

• Develop a strong understanding of the company's freight forwarding and logistics solutions
• Stay updated on industry trends to pitch products effectively

Internal & External Networking

• Participate in internal product meetings, sales training, and mentorship opportunities
• Attend sales meetings, business reviews, and support product demonstrations as needed

Requirements

• Diploma in Business, Logistics, Supply Chain Management, or a related field
• Minimum 1–2 years of experience in inside sales, lead generation, or sales support, preferably in logistics or freight forwarding
• Strong communication and interpersonal skills (phone and email)
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and CRM systems (Salesforce experience is a plus)
• Self-motivated, target-driven, and comfortable with cold calling

Why Join?

• Be part of a growing logistics company with strong industry presence
• Clear career progression opportunities within sales
• Supportive team environment with training and mentorship

How to Apply

For a confidential discussion, please submit your CV to Dennis Wee at ***email_hidden***.