Restaurant Duty Manager (FOH) | $3,500 | CHIJMES | Hotpot Restaurant

Our client, a well-established hotpot restaurant located at CHIJMES, is seeking an experienced Restaurant Duty Manager (Front of House) to lead daily service operations and support a high-performing FOH team.

Key Responsibilities

• Oversee daily front-of-house operations and supervise service staff during shifts
• Prepare duty rosters and ensure sufficient manpower coverage
• Train, coach and assess new and existing FOH employees
• Handle customer feedback and complaints professionally
• Maintain service, grooming and restaurant operating standards
• Ensure food safety, hygiene, workplace safety and property safety requirements are followed
• Support recruitment, onboarding, performance management and staff development
• Coordinate closely with FOH, BOH and management teams
• Respond to operational issues and recommend service or process improvements

Requirements

• More than 3 years of relevant restaurant / F&B experience
• At least 1 year of supervisory or management experience
• Hotpot or established F&B chain experience will be an advantage
• Good understanding of local F&B hygiene, safety and operational requirements
• Strong communication, customer service, complaint-handling and problem-solving skills
• Able to train and develop service staff
• Proficient in Microsoft Office and basic document handling
• Able to work effectively in a fast-paced restaurant environment

Working Hours

• 6 days per week
• 60 hours per week
• Shift-based schedule
• 1 rest day per week

Interested applicants may apply with an updated resume.

EA Personnel Name: Jabez Wong

EA Personnel No: R1762582

EA License No: 23C1703