Administrative Support/Customer Service Officer

Job Responsibilities

• Provide administrative and customer service support to students, parents, staff, and visitors.
• Handle walk-in, phone, and email enquiries.
• Support short courses, assessments, and test centre operations, including student verification.
• Assist with issuing documents, materials, stationery, and other items.
• Manage room keys and support room opening and closing.
• Maintain cleanliness of the reception/counter area.
• Coordinate classroom facilities and liaise with Facilities Management when required.
• Update and schedule content on digital display panels.
• Assist with basic logistical duties, including stock arrangement and movement of classroom furniture

Requirements

• Experience in Customer service and administrative support
• Experience in a school or education environment is an advantage.
• Strong communication and interpersonal skills.
• Able to communicate confidently with students, parents, vendors
• Experience with digital display/content management systems is an advantage.
• Comfortable handling basic logistical and classroom support duties.