Senior/ Executive, Healthcare Operations

Job Responsibilities:

• Support daily operations and administrative functions within the healthcare department
• Coordinate appointments, patient services, and operational workflows to ensure smooth service delivery
• Liaise with internal departments and external stakeholders to support operational activities
• Monitor operational processes and identify areas for service improvement
• Assist in preparation of reports, presentations, and operational data tracking
• Support implementation of departmental projects, initiatives, and process improvements
• Handle patient feedback and assist in service recovery where required
• Ensure proper documentation and compliance with organisational policies and procedures
• Coordinate meetings, maintain records, and provide administrative support to the team
• Support manpower coordination and operational planning when required
• Perform other duties and projects assigned by supervisor

Requirements:

• Diploma or Degree in Healthcare Management, Business Administration, or related field
• Strong organisational and coordination skills
• Good communication and interpersonal abilities

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Jenalyn Ooi Huai Sian (R1765551)

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