System Process Analyst (Healthcare | 1 year Contract) #HJO
RECRUIT EXPRESS PTE LTD
Job Responsibilities
- Support the analysis, transformation and implementation of laboratory workflows and systems for healthcare digitalisation programmes.
- Gather, analyse and document business, operational and system requirements from laboratory and healthcare users.
- Review existing workflows and identify process or system changes required for implementation.
- Translate business and clinical requirements into functional and system requirements.
- Coordinate with users, IT teams, vendors and project stakeholders throughout the system implementation lifecycle.
- Support integration and onboarding activities involving laboratory systems and healthcare information platforms.
- Plan and coordinate User Acceptance Testing (UAT), including test scenarios, execution tracking and results documentation.
- Track system defects and issues, coordinate resolution with relevant stakeholders and ensure timely closure.
- Maintain project documentation, process flows, requirements, issue logs and implementation records.
- Support regulatory compliance, system readiness and implementation activities.
- Monitor project milestones, risks and outstanding actions and provide regular progress updates.
- Support post-implementation issues and process improvements where required.
Requirements
- Degree in Information Systems, Computer Science, Healthcare Informatics, Biomedical Science, Business Analytics or related discipline.
- Experience working with users, vendors and cross-functional project stakeholders.
- Exposure to LIS, EMR, HIS, NEHR or other healthcare clinical systems will be advantageous.
- Strong analytical, documentation and problem-solving skills.
- Good understanding of system testing methodologies and issue/defect management.
- Basic SQL knowledge will be advantageous.
- Strong communication and stakeholder management skills.
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
EA Licence No. 99C4599
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