Technical Parts Sales Executive

Job Summary

This hands-on role combines technical parts identification, customer service, sales, inventory management, and warehouse operations to support customer needs and business growth in technical spare parts.

Responsibilities

• Respond promptly to customer enquiries via phone, email, and messaging platforms
• Identify correct spare parts using customer descriptions, photographs, chassis numbers, VINs, OEM part numbers, technical drawings, or physical samples
• Prepare accurate quotations and follow up with customers on outstanding quotations
• Recommend suitable genuine, OEM, or aftermarket alternatives based on customer requirements
• Process customer orders accurately and ensure timely order fulfilment
• Build and maintain strong relationships with existing customers to support repeat business
• Provide responsive and professional after-sales support to resolve customer issues
• Develop new customer accounts and identify new business opportunities to grow sales
• Support warehouse and inventory activities including goods receiving, picking and packing orders, stock replenishment, and inventory recording
• Prepare and maintain accurate documentation including quotations, sales orders, delivery orders, purchase orders, and shipping documents
• Use Microsoft Word, Excel, and digital productivity tools including ChatGPT to enhance work efficiency

Preferred competencies and qualifications

• Technical knowledge or experience in automotive repair, maintenance, or spare parts
• Experience with commercial vehicles, trucks, buses, or industrial equipment
• Strong mechanical aptitude and interest in technical products
• Ability to identify parts and solve technical problems systematically
• Good written communication skills
• Good attention to detail and accuracy
• Self-motivated, responsible, and willing to learn

Other Information

Benefits

• Competitive salary package commensurate with experience
• Professional development and training programmes to enhance technical and sales expertise
• Clear career progression pathways within a growing organisation
• Health and wellness benefits to support wellbeing

Job Location

1 Soon Lee St, Pioneer Centre, Singapore 627605