Officer, Defects Management | Property Customer Service #HMS

Officer, Defects Management | Property Customer Service

Working Location: Various Showflats / Project Sites

2-Year Direct Contract

Monday–Friday | 8.45am–6.00pm

Leading Property Developer

Seeking candidates with property defects inspection / defects management experience to support residential project handovers and ensure units are delivered to homeowners in good condition.

Defects Inspection & Handover

• Conduct 100% quality inspections of residential units to identify defects before handover

• Assess unit readiness and ensure defects are rectified before units are handed over to homeowners

• Coordinate with main contractors on defect rectification and completion timelines

• Conduct follow-up inspections to verify that rectification works have been completed satisfactorily

• Arrange joint inspections with homeowners where required

• Support preparation of handover kits and ensure all required information and documentation are complete

Customer Service & Defects Management

• Liaise with homeowners, contractors and internal stakeholders on defects-related matters

• Follow up closely on outstanding defects to ensure rectification within stipulated timelines

• Handle homeowners' feedback and complaints relating to defects and unit handover

• Coordinate appropriate solutions and ensure issues are followed through to satisfactory resolution

• Maintain accurate records and provide timely updates on defects and rectification progress

Interested candidates, do submit your resume to : Sign in to view email OR telegram @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820