2683 - Customer Service Executive - Air Shipments / Export

THE SUPREME HR ADVISORY PTE. LTD.

Date: 5 days ago
City: Singapore, Singapore
Salary: SGD 2,500 - SGD 3,500 / mo
Contract type: Full time

WhatsApp: +65 90820021 (Kyler)

Email:

  • Working Location: Alps Ave (Changi)
  • Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
  • Basic Salary: $2300-$3500

Customer Service Interaction

  • Direct Contact with Customers with outstanding friendly and reliable service offered
  • Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
  • Check on the Export Documents Compliance when processing the export work order
  • Apply the correct export permit and other export custom processed on timely manner
  • To answers all call within 3 ringing tone
  • Monitor the onboard status without fail and to informed customer on any irregularity
  • Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
  • Always ensuring that the Airfreight rates apply is correct and updated .
  • Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
  • Ensure that all monthly customer report is submitted on timely manner without fail

Requirements

  • Min Diploma
  • 5 year's experience within the same industries / field

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

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