2683 - Customer Service Executive - Air Shipments / Export
THE SUPREME HR ADVISORY PTE. LTD.
WhatsApp: +65 90820021 (Kyler)
Email: Sign in to view email
- Working Location: Alps Ave (Changi)
- Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
- Basic Salary: $2300-$3500
Customer Service Interaction
- Direct Contact with Customers with outstanding friendly and reliable service offered
- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
- Check on the Export Documents Compliance when processing the export work order
- Apply the correct export permit and other export custom processed on timely manner
- To answers all call within 3 ringing tone
- Monitor the onboard status without fail and to informed customer on any irregularity
- Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
- Always ensuring that the Airfreight rates apply is correct and updated .
- Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
- Ensure that all monthly customer report is submitted on timely manner without fail
Requirements
- Min Diploma
- 5 year's experience within the same industries / field
The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683
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