Client Tax Operations Migration Support Analyst

The role will support project migration activities for a MNC Bank.

As part of a banking migration initiative, candidate is to support a variety of migration activities, including understanding system behavior, validating testing results, checking for data reports, contractual/ repapering activities if any, and to also support SMEs on BAU activities.

Key Responsibilities

• Support/ Execute end-to-end operational migration activities, including contract repapering if any, system checking, client/account data remediation etc.
• Perform validation on post migration checks on system behavior
• Perform account-level maintenance, updates if required
• Support SMEs on BAU activities so that SMEs can review and validate complicated scenarios
• Support update of process note to reflect Project Anchor changes where applicable
• Preparation of process documents and flowcharts
• Close cooperation with Business and Tech partners on gap identification and process improvements

Knowledge/Experience

Essential

• At least 2 years of banking operation experience

Desirable

• 2-3+ years of relevant operational or banking experience

Skills

Essential

• AI Savvy
• Accounting
• Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax

Desirable

Banking system, experience in User Acceptance Testing review process, familiar with account/ data handling/ exercise.

Qualifications

Essential

• Degree and above

Competencies

• Good understanding of Investments Products & Processes.
• Strong interpersonal skills influence and spur change, facilitate, and enhance performance within a cross - functional environment.
• Effective verbal and written communication skills across cross functional team
• Meticulous in validation/ checking, attention to details
• Multi-Tasking skills
• Ability to manage prioritized workloads during high-volume cutover weekends and project phases

Must have skills

• Banking Operations Experience – 2+ years
• Tax Operations / Tax Knowledge
• Withholding Tax (WHT)
• Indirect Tax / GST
• Investment Products & Processes
• Migration / Data Validation
• Account & Data Handling
• UAT / System Testing
• Process Documentation & Flowcharts
• Cross-Functional Communication
• AI Savvy

The work location is CBP