Senior Manager - SalesForce (JD#11341)

Job Summary

Seeking a meticulous and driven Senior Project Manager with proven track record in successful applications project implementation in the area of Salesforce Loyalty, Marketing, E-Commerce, or other Commercial Off-The-Shelf (COTS) CRM software.

Fronting all projects, he/she will be responsible for end-to-end project management from the project initiation, justification, Proof-of-Concept (POC), evaluation, software development, testing, deployment as well as the system support.

Mandatory Skill-set

• Bachelor Degree in Computer Science, Information Systems or Financial Engineering;
• Has at least 8 years of Project Management experience with IT application development projects;
• Minimum of 4+ years of designing and implementing Salesforce Loyalty, Marketing, E-Commerce, or other Commercial Off-The-Shelf (COTS) CRM software;
• Extensive hands-on experience working in both Waterfall and Agile environments, including practical familiarity with Scrum, Kanban;
• Deep understanding of Sales Force Dot Com (SFDC) Concepts and Practices;
• Strong technical foundation in integration components for SFDC and Sales Force Cloud Implementation;
• Prior experience in proposal preparation, vendors evaluation, selection and management;
• Proven ability to interact with various business users, senior management, IT teams and external vendors effectively;
• Experience in project plans, milestones, measures, budgets, resource and time management;
• Ability to multitask effectively and deliver working solutions on a tight schedule and fast-paced environment;
• Drives team work to resolve complex business issues through sharing in-depth knowledge and experience;
• Excellent leadership skills and emotional intelligence to influence key decisions, mediate conflicts and build consensus;
• Resourceful and proactive team player with excellent analytical and planning skills;
• Excellent verbal and written communication skills.

Desired Skill-set

• Agile, PMP, CITPM, COMIT or PRINCE2 certified.

Responsibilities

• Responsible for end-to-end Salesforce projects, enhancement, support;
• Work with stakeholders of all levels on project initiation and delivery;
• Prepare/manage work plans, schedules, project estimates/budget, resource plans and status reports on a regular basis;
• Drives implementation consistency and quality through execution of project management best practices;
• Review project documentations based on requirements agreed with stakeholders;
• Conducts meetings to communicate expectations, project roles, status updates, track open issues, and work with all groups and clients to resolve issues as required;
• Facilitate the annual project prioritization process & regular project tracking against process & planning;
• Perform vendor management, ensuring their deliverables adhere to project schedule and standards;
• Ensures handed over to Support team is done in accordance to procedure in placed.

Should you be interested in this career opportunity, please send in your updated resume to Sign in to view email at the earliest.

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