Customer Support Officer

Customer Support Officer

Contractual role (opportunity to convert to a permanent role based on performance)

$2200 to $2500

Location: Kaki Bukit Ave, Singapore

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or

Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Interested candidates, please WhatsApp your resume to: +65 9642 0989 (Han) Or email your resume to: ***email_hidden***

Chaw Chiaw Han | R22106723 The Supreme HR Advisory Pte Ltd | EA 14C7279