Operations Executive (E - Commerce)

Butterfly 3D Space is a Singapore-based company specialising in the distribution of 3D printer filaments and a range of plastic products. Our products are sold through major e-commerce platforms such as Shopee and Lazada, with an exciting company website in the pipeline.

We are a lean and fast-growing team looking for driven individuals who are hands-on, responsible, and eager to grow together with the business.

Role Overview

We are looking for an Operations Executive (E-Commerce) to join our team. In this role, you will be the backbone of our online sales operations - managing product listings across marketplaces, fulfilling orders, and providing a great experience for both our online and walk-in customers. As our business grows, you will also play a key role in supporting the launch and management of our own company website.

Employment Details

Employment Type: Full-Time

Working Days: Monday - Friday (half day off on one weekday) + Saturday (half day)

Work Schedule: 5-day work week equivalent

• Saturday: Half day (order dispatch)

• One weekday: Half day off (in lieu)

Salary: SGD $2,800 - $3,200 (commensurate with experience)

Work Location: Singapore (Office / Warehouse)

Key Responsibilities

E-Commerce & Marketplace Management

• Create, update, and maintain product listings on Shopee, Lazada, and other platforms.

• Optimise listing content including titles, descriptions, images, and pricing to maximise visibility and conversion.

• Monitor and respond to customer enquiries, reviews, and messages on marketplaces in a timely manner.

• Assist in the planning and execution of marketplace campaigns and promotions.

• Support the setup and ongoing management of the company's website when launched.

Order Fulfilment & Dispatch

• Pick, pack, and prepare online orders for dispatch accurately and efficiently.

• Coordinate with courier and logistics partners to ensure timely delivery.

• Attend Saturday afternoon (after 2pm) to process and dispatch weekend orders.

• Maintain a clean and organised packing and storage area.

Customer Service

• Attend to walk-in customers at the office/warehouse who wish to purchase products offline.

• Provide a professional and friendly customer experience across all touchpoints.

• Process offline transactions and issue receipts/invoices as required.

General Operations Support

• Assist with basic inventory tracking and stock replenishment alerts.

• Support ad-hoc administrative and operational tasks.

• Contribute ideas for improving e-commerce operations and customer experience.

Requirements

Essential

• Minimum GCE 'O' Level or equivalent; Diploma holders preferred.

• Strong attention to detail and good organisational skills.

• Able to work independently and manage tasks efficiently.

• Good communication skills in English (both written and spoken).

• Physically able to handle packing and movement of products.

• Applicants must be eligible to work in Singapore without company sponsorship.

Advantageous (Not Required)

• Prior experience managing Shopee, Lazada, or other e-commerce marketplaces.

• Familiarity with Shopify or similar website platforms.

• Background in e-commerce, retail, or logistics.

• Basic knowledge or interest in AI tools for content creation or operational efficiency.

What We Offer

• A structured 5-day work week with a predictable schedule.

• Opportunity to grow with an expanding business across e-commerce and offline channels.

• Exposure to a diverse range of products and business operations.

• A small, collaborative team environment where your contributions are visible and valued.

Application

Interested applicants may apply with a detailed resume through the platform or send in your resume to ***email_hidden***

We regret that only shortlisted candidates will be notified.