customer relation officer
A1 FASHION HOUSE PTE. LTD.
Provide step-by-step guidance to customers to resolve issues or navigate products or services.
Handle a high volume of customer contacts while maintaining quality service.
Keep accurate records of customer interactions using our customer support software.
Contribute to the development of customer support materials and resources at the firm.
Respond to customer inquiries through various communication channels, including phone, email and live chat.
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