System Field Engineer (IMDS)

This role requires a strong blend of software understanding and infrastructure expertise — from reading and interpreting code to diagnosing hardware and OS-level issues. The ideal candidate will also bring hands-on experience with enterprise platforms such as OutSystems and Qlik Sense, enabling them to support both application and data needs across the organisation.

Requirements

• Diploma or Degree in Computer Science, Information Technology, Systems Engineering, or related discipline
• 3-5 years of relevant experience in systems engineering, IT operations, or infrastructure support
• Certifications such as RHCSA, CompTIA Server+, OutSystems Associate, or Qlik Sense Business Analyst are advantageous
• Proficiency in reading and understanding Python code — able to trace logic, identify bugs, and interpret scripts
• Proven experience in server hardware diagnostics and physical infrastructure troubleshooting
• Strong OS-level expertise in Linux (RHEL/Ubuntu preferred) and/or Windows Server
• Solid understanding of system monitoring, log analysis, and performance tuning
• Ability to manage multiple concurrent incidents and prioritise effectively under pressure