Receptionist

School: Valour Primary School

Location: 49 Punggol Central, Singapore 828728

Employment Type: Full-Time Contract

Contract Period: 1 Mar 2027 – 29 Feb 2028

Option Year: 1 Mar 2028 – 28 Feb 2029

Working Hours

• Monday–Thursday: 8:15 AM – 5:30 PM, inclusive of 45-minute lunch break
• Friday: 8:45 AM – 5:30 PM, inclusive of 45-minute lunch break
• School Holidays: 8:00 AM – 5:00 PM, inclusive of 45-minute lunch break
• No service required on Saturdays, Sundays and gazetted public holidays.

Job Summary

The Receptionist will manage the General Office reception and provide professional front-desk support to students, parents, teachers, vendors and other school stakeholders. The role also includes assisting unwell or injured students and supporting general administrative operations.

Key Responsibilities

• Attend promptly to incoming phone calls, enquiries and deliveries.
• Attend to walk-in students, teachers, parents, vendors and school stakeholders with care and empathy.
• Attend to unwell students and coordinate with relevant stakeholders until the student leaves the school safely.
• Provide simple first aid to injured or unwell students.
• Maintain the sick bay and first aid supplies.
• Call and liaise with parents on administrative matters such as GIRO, Edusave and financial assistance supporting documents.
• Manage the General Office reception counter and maintain a clean and tidy environment.
• Perform basic administrative tasks using Microsoft Office.
• Carry out data entry and prepare Word documents and Excel spreadsheets.
• Manage office supplies inventory.
• Make required trips to the Post Office.
• Perform other ad-hoc duties assigned by the school.

Qualifications & Skills

• Good communication and interpersonal skills.
• Warm personality with empathy, care and maturity.
• Good customer service and telephone etiquette.
• Meticulous, proactive and able to exercise initiative.
• Able to work independently and as part of a team.

Experience

• Minimum 2 years of front-desk reception experience.
• School reception experience is preferred.
• Primary school reception experience is highly advantageous.

First Aid Requirement

• Valid Basic First Aid with CPR + AED certification is preferred.
• If certification expires during the contract, renewal training must be arranged within the required period