Customer Service Associate (Frontline) #FinancialInstitution($4000-$4500) #NJA

RECRUIT EXPRESS PTE LTD

Date: 1 week ago

City: Singapore, Singapore

Salary: SGD 3,500 - SGD 4,500 / mo

Contract type: Contractor

Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time
Ensure unresolved issues over the counter are promptly followed up within stipulated time
Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners
Provide excellent customer service experience
Manage customer feedbacks/complaints with a good closure within the operational turnaround time
Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks

GCE‘A’/ Diploma/ Degree holder from recognized institution
Applicant with professional insurance certifications such as BCP, PGI, M5, M9, M9A and Health Insurance will be advantageous

Interested applicants can send their detailed resumes to Sign in to view email or call JANE @ 6735 1955.

Company Reg.No. 199601303W || EA Licence No. 99C4599

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