12 Months Customer Service Officer (Live Chat) (Insurance) (Up to $3,800) #NJN

RECRUIT EXPRESS PTE LTD

Date: 1 week ago

City: Singapore, Singapore

Salary: SGD 2,800 - SGD 3,800 / mo

Contract type: Full time

Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
Resolve complaints and issues at the first touchpoint wherever possible.
Maintain accurate records of interactions in the CRM system.
Ensure timely follow-up on enquiries and escalate when necessary.
Assess appeals and provide recommendations to management.
Support additional duties during operational needs or peak periods.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. R23113787

EA License No. 99C4599

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