Information Technology Support Analyst

Key Responsibilities

• Design and roll out Lark regional deployment plans (tenant configuration, permissions, data migration).
• Gather OA approval requirements, design workflows, and conduct system integration testing (Landray EKP and in-house OA systems).
• Build out AI office use cases, including a prompt template library, scenario-based training, and effectiveness tracking.
• Produce training materials and promotional content for internal rollout and adoption campaigns.
• Compile operational data and reports to support monthly operations reviews.

Requirements

• Bachelor's degree or above, any major (computer science or information management preferred).
• 1–3 years of IT support or collaborative office operations experience
• Familiar with Lark/Feishu core functions and admin console.
• Able to independently manage OA workflow changes, form edits, and permission adjustments.
• Proficient with mainstream AI office tools; able to write FAQs and user guides.
• Basic data analysis and reporting skills.

How To Apply

Interested candidate, please submit your updated resume in MS WORD Format to Terry Ng, email – Sign in to view email

EA Personnel Reg. No. R1107654, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451

We regret that only shortlisted candidates will be notified. Thank you for your interest in this opportunity.