(Senior) Executive Assistant / Associate Executive, NUH Referral Centre

Overview

To provide coordination and assistance in all areas necessary to facilitate enquiries and requests from patients, clients and internal departments, and ensure that the service levels provided meet the pre-determined service standards.

Job Responsibilities

• Ensure timely and appropriate resolution of enquiries and requests that come through the Patient Liaison Centre (PLC).
• Liase with external parties and internal departments for safe and appropriate referral of patient to NUH for outpatient appointment as per the hospital's protocols and procedures.
• Carry out any other administrative duties required at PLC.

• Minimum Diploma Holder.
• Preferrably with 1 year of working experience.
• With pleasant and cheerful personality.
• Good problem-solving, interpersonal and communication skills.
• Meticulous and possess good organisational and coordination skills.
• Ability to exercise initiative, manage pressure and multi-task in a fast-paced environment.
• A team player.
• Proficient in computer skills and comfortable with applications / technology.