Desktop Support Engineer

EXCELTECH COMPUTERS PTE. LTD.

Date: 1 week ago

City: Singapore, Singapore

Salary: SGD 2,800 - SGD 3,000 / mo

Contract type: Contractor

Desktop Support Engineer

Work location: Central Singapore (bank)

Image, set up and migrate Windows 11 laptops and desktops (and MacBooks) over the network or USB, including moving user data, re-creating profiles and wiping old devices.

Set up and troubleshoot users' Windows 11 access and security: Intune, Company Portal, Windows Hello, Authenticator, VPN, BitLocker, security patches and drivers. Enrol iPhone, Android and iPad devices.

Work as a floor walker and deskside engineer: handle onboarding, offboarding and incident tickets (Jira, Freshdesk), check meeting-room and classroom AV, and work with vendors on hardware replacements.

Keep asset records up to date (hostname, serial number, status), run inventory checks and write batch/VBS scripts to speed up large rollouts.

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