Cleaning Operations Manager

Benefits

Performance evaluation

Roles & Responsibilities

We are seeking a highly organized and experienced Cleaning Operations Manager to oversee and manage cleaning operations across multiple sites. The ideal candidate will be responsible for ensuring high standards of cleanliness, effective team management, and excellent client satisfaction. This role requires strong leadership, problem-solving skills, and a hands-on approach to operations.

Key Responsibilities

Deploying manpower, managing daily attendance, and creating rosters.

Conducting regular on-site inspections to ensure work meets Key Performance Indicators (KPIs) and Standard Operating Procedures (SOPs).

Attending meetings, handling customer complaints, and securing contract renewals.

Managing inventories, ordering chemical supplies, and sourcing cleaning machinery.

Conducting On-the-Job Training (OJT), introducing eco-friendly methods or robotics, and enforcing workplace safety protocols

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