System Engineer (L3) – Hosting & Virtualization, Data Centre

We are seeking a hands-on L3 System Engineer to support hosting, compute, storage and virtualization platforms in a mission-critical data centre environment. You will take ownership of complex incidents, restore services, and improve the reliability of the infrastructure through root-cause analysis and corrective actions.

Responsibilities

• Diagnose and resolve L3 incidents involving physical servers, storage arrays, management controllers and virtual infrastructure.
• Administer VMware vSphere/vCenter or Microsoft Hyper-V, including hypervisors, clusters and management platforms.
• Manage Windows and Linux server configuration, hardening, patching and upgrades.
• Provide infrastructure-level support for SQL Server, Oracle, MySQL or PostgreSQL, including availability, backup and performance issues.
• Maintain backup and recovery platforms, and support disaster recovery and business continuity testing.
• Lead root-cause analysis for P1/P2 incidents and implement corrective actions.
• Maintain technical documentation, runbooks and configuration records.
• Participate as a primary or secondary escalation contact in a 24x7 on-call rotation.

Requirements

• At least 6 years of experience in systems, hosting or virtualization engineering, including ownership of L3 incidents.
• Hands-on experience administering VMware vSphere/vCenter; VMware VCP certification preferred.
• Strong Windows Server or Linux administration skills. Microsoft, RHCE or LFCS certification is an advantage.
• Experience with enterprise storage such as NetApp, Dell EMC or Pure Storage, and backup platforms such as Veeam, Commvault or NetBackup.
• Scripting skills in PowerShell, Bash or Python.
• Familiarity with formal incident and change management processes; ITIL Foundation certification preferred.
• Availability for a 24x7 on-call rotation.

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EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/ to stay informed about new opportunities and events.