Patient Service Associate | Patient Care & Healthcare Operations #HDCA

Be Part of the Patient Journey in a Healthcare Environment

Looking for a meaningful opportunity to build experience in healthcare administration and patient service?

Join a healthcare environment where you’ll be an important point of contact for patients while supporting smooth day-to-day operations. From registration and appointment coordination to administrative support and patient enquiries, you’ll gain practical exposure to how healthcare services are delivered.

Structured training and guidance will be provided to help you develop the skills and confidence needed to succeed in the role.

What You’ll Be Doing

• Welcome and assist patients with registration, appointments, and general enquiries in a professional and courteous manner.

• Register patients and ensure personal and appointment information is accurately recorded.

• Coordinate and manage patient appointments to support efficient daily operations.

• Handle phone calls and enquiries, providing appropriate assistance or directing queries to the relevant team.

• Perform data entry and maintain accurate patient records within healthcare systems.

• Provide administrative support to doctors, nurses, and other healthcare professionals.

• Assist with basic patient care-related support under appropriate supervision and guidance where required.

• Handle patient information with a high level of confidentiality and professionalism.

• Support general clinic or healthcare administration and other operational duties as required.

What We’re Looking For

• GCE N/O Levels, GCE 'A' Levels, Diploma, or higher qualifications.

• An interest in healthcare, medical services, patient support, or administration.

• Good communication and interpersonal skills with a service-oriented approach.

• Organised, attentive to detail, and comfortable handling administrative tasks.

• Basic proficiency in Microsoft Office applications.

• Willingness to learn and adapt in a healthcare environment.

Structured training and guidance will be provided.

Why Consider This Opportunity?

• Gain practical exposure to healthcare administration and patient service operations.

• Develop valuable communication, coordination, and administrative skills.

• Work alongside healthcare professionals and gain insight into daily clinical operations.

• Receive structured training and on-the-job guidance.

• Build a strong foundation for further development within the healthcare sector.

Ready to Make a Difference?

If you enjoy working with people and are looking for an opportunity to contribute to a positive patient experience while developing your healthcare administration skills, we welcome your application.

Please submit your updated resume in MS Word format to Sign in to view email.

Leon Leong De Cong

R1551708

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