$2800 Call Centre Assistant #ESS

RECRUIT EXPRESS PTE LTD

Date: 1 week ago
City: Singapore, Singapore
Salary: SGD 2,000 - SGD 2,800 / mo
Contract type: Full time

  • Handle inbound calls from members of the public regarding related services and enquiries.

  • Provide accurate information on policies, application processes, service procedures and required documents.

  • Assess callers’ needs, clarify enquiries and guide them on the appropriate next steps.

  • Escalate complex, sensitive or unresolved cases to the relevant team or authority for follow-up.

  • Document call details accurately in the system while meeting service-level, quality and productivity KPIs.

    Please include your full working experience, education background, notice period, expected salary.

    Shermaine Soo Yi Ning (R1877837)

    Recruit Express Pte Ltd

    Company Reg. No. 199601303W | EA License Number: 99C4599

    Recruiter's ref code: #ESS

    We regret to inform that only suitable candidates will be shortlisted for an interview.

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