3m Patient Service Associate (Booking office/ Central/ No Exp needed) #HAC

• Booking of surgery slots for operating theatres, booking of beds etc
• Maintain service standards for scheduling and bed booking calls.
• Follow appointment scheduling procedures and guidelines.
• Disseminate hospital and departmental updates effectively.
• Ensure calls are answered within 3 rings or 30 seconds using standard greetings.
• Handle difficult customers and apply service recovery protocols.
• Perform any other duties as assigned.

Requirements

• Min Nitec and above
• Able to commit 3 month contract

All interested candidates please send your resume to Sign in to view email

Anna Chen jiaxin

CEI No: R25157621

Recruit Express Pte Ltd

EA License: 99C4599