System & Storage Engineer

Job Summary

The System & Storage Engineer will deliver enterprise projects, support presales activities, design technical solutions, and provide advanced troubleshooting for system and storage deployments.

Responsibilities

• Lead the technical implementation of enterprise system and storage projects, contributing to solution design aligned with project objectives
• Provide Level 2 managed services support during scheduled shifts, resolving client-reported incidents efficiently
• Analyze project objectives to derive detailed Scope of Work documents
• Develop vision and connectivity diagrams to illustrate system setups clearly
• Troubleshoot and resolve complex system infrastructure issues to maintain operational stability
• Work flexibly on weekends and after business hours to meet project deadlines and support client incidents
• Ensure project deliverables meet agreed scope, timeline, and quality standards
• Prepare comprehensive project documentation including configuration records, test results, handover documents, and as-built diagrams
• Collaborate closely with project managers, engineers, vendors, and customers to ensure successful project delivery

• Apply virtualization technologies such as VMware, HyperV, and Nutanix to optimize system performance
• Manage server technologies including blade servers, hyper-converged infrastructure (HCI), and Cisco Unified Computing Server
• Utilize cloud platforms like Azure, AWS, and Alibaba Cloud for scalable infrastructure solutions
• Implement backup solutions using Veeam and Rubrik to ensure data protection and recovery
• Administer Microsoft enterprise solutions including Entra, M365 (Exchange Online, SharePoint, Intune, Purview, Defender), and Active Directory
• Perform security hardening on Windows and Linux operating systems to safeguard infrastructure
• Configure and manage storage systems including SAN FC/iSCSI, NAS, and zoning on Brocade and MDS SAN switches

Required competencies and certifications

• Minimum 3 years of experience in project implementation within a system integrator environment
• At least 3 years of experience implementing and migrating SAN Storage solutions
• Minimum 3 years of experience implementing or upgrading VMware or HyperV virtualization platforms
• At least 2 years of experience implementing Cisco UCS, HP, or Dell blade and system servers
• 2 Years’ experience in implementing Microsoft enterprise products

Preferred competencies and qualifications

• Knowledge of Exchange, Microsoft Clustering, SQL Always On Availability Groups (AAG), Remote Desktop Services (RDS), and Windows Server Update Services (WSUS)
• Technical certifications such as CCNA, Microsoft certifications, or equivalent
• Experience with ManageEngine Endpoint Central or similar endpoint management tools