Onsite Engineers x 3 (Class 3/No experience welcome)

PEOPLE PROFILERS PTE. LTD.

Date: 1 week ago

City: Singapore, Singapore

Salary: SGD 2,600 - SGD 3,000 / mo

Contract type: Full time

Track that all installation appointments and work orders are fulfilled and delivered on time
Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Prepare monthly performance indicator reports according to the SLA framework.
Monitor and ensure that all work orders are completed timely and meet performance on SAP and QoS. Prepare monthly performance indicator reports according to the SAP and QoS framework.
Perform in-depth trouble-shooting of faults with using OTDR, GPON meter and power meter/light source.
Conduct in-depth analysis of statistics through system analytics on fault tickets to identify root cause of fault trends and potential network problems.
Conduct joint on-site testing and verification tests with QP/RL and RSP personnel to determine root cause of fault and resolution.
Conduct regular on-site inspections of on-going works to ensure that contractors adhere to established work procedures such as end-to-end testing, installation standards and safety work processes
To supervise staff and contractors to complete projects (if required).
Any other duties as per assigned.

Nitec/Diploma qualification in any discipline
With valid Class 3 driving license preferred
Candidates with no prior experience are welcome to apply as on-job training will be provided
Experience in telecommunication area with service provisioning and field experience will be an advantage.
Analytical and has a flair for dealing with technical and operational problems
Able to work independently and as a team
Exposure in customer service is an advantage
Knowledge of Fibre Optics
Required to work on alternate Saturdays
3 openings
JOBID: X6VRWR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

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We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel : 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

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