Clinic Service & Operations | Senior Executive to Senior Manager #HDC1

Looking to take your healthcare operations career to the next level?

Join a dynamic polyclinic environment where you’ll work closely with the Polyclinic Management Team to ensure smooth daily operations, effective resource utilisation and quality service delivery.

This role is suited for candidates with prior healthcare project experience who are ready to take on a broader role in clinic service and operations.

Your Role

As part of the Polyclinic Management Team, you will support the Manager and work closely with cross-functional teams to coordinate and improve clinic operations.

Your responsibilities will include:

• Oversee day-to-day administrative and operational activities within the clinic
• Coordinate staff scheduling, manpower deployment and patient flow
• Monitor inventory and facility-related matters to support seamless clinic operations
• Assist with manpower and resource planning to improve operational efficiency
• Work closely with clinical, nursing, allied health, diagnostics and other service teams to enhance workflows and coordination
• Develop and implement proposals, strategies and process improvements to enhance service quality and operational effectiveness
• Contribute to continuous improvement and service excellence initiatives
• Collaborate with teams across other polyclinics and HQ on areas including manpower planning, training and development, digital transformation, policies and workflows
• Support initiatives relating to new polyclinic development and emergency planning

What We’re Looking For

• Degree in any discipline
• Prior experience in healthcare projects is required
• Strong interpersonal and communication skills, both written and verbal
• Good critical thinking and problem-solving abilities
• Strong organisational and coordination skills
• Adaptable and able to manage multiple priorities in a dynamic environment
• Positive, resilient and proactive approach to work
• Comfortable working in a fast-paced healthcare setting

Ready to take on a broader role in healthcare service and operations?

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Leon Leong De Cong

R1551708

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