Customer Relations Officer (EASE Private)

PROGRESSIVE BUILDERS PRIVATE LIMITED

Date: 2 weeks ago
City: Singapore, Singapore
Salary: SGD 3,200 - SGD 4,200 / mo
Contract type: Full time

We are looking for a Customer Relations Officer (CRO) to support the EAST Programme for private housing and condominiums.

Job Responsibilities

  • Coordinate site survey and installation appointments with homeowners.
  • Handle incoming calls and customer enquiries.
  • Follow up on customer requests, feedback and pending appointments.
  • Update case status, appointment details and customer information in the system.
  • Monitor case progress and coordinate schedule changes with relevant parties.
  • Perform other duties as assigned by the Project Manager or Management.

Requirements

  • Minimum GCE 'A' Level.
  • Minimum 2 years of public relations/customer service experience in HDB upgrading projects.
  • Strong communication, interpersonal and customer service skills.
  • Pleasant personality with a friendly and professional disposition.
  • Good organisational and follow-up skills.
  • Comfortable handling phone calls and communicating with homeowners.
  • Able to work 5.5 days per week

For employers only

Is this your company's job post? Verify ownership to manage this listing and receive applications directly.

Claim this listing

Looking to apply for this job? Use the Apply button above.

See more jobs in Singapore, Singapore