Boutique Manager | Fashion Retail

The Opportunity

• Are you keen to grow your career as a luxury fashion retail leader while gaining regional exposure through close collaboration?

• Would you enjoy using your boutique-level clienteling, CRM, and sales insights to contribute to Singapore market updates and local growth initiatives for the wider regional team?

The Client

KOS Singapore is partnering with a well-established international fashion brand with a strong global presence. Known for its distinctive brand identity and premium customer experience, the company is continuing to strengthen its retail presence and customer base in Singapore.

The Job

• Drive boutique sales performance, exceptional service standards, operational excellence, and team productivity in partnership with the Store Manager.

• Proactively generate sales beyond walk-in traffic through strong clienteling, CRM outreach, private appointments, client reactivation, referrals and personalised follow-ups.

• Build, maintain, and expand a high-quality local and international client database, developing long-term relationships with VICs, loyal customers, and prospective clients.

• Lead effective CRM usage within the boutique, ensuring customer profiles, purchase histories, preferences, and follow-up actions are accurately maintained and converted into sales opportunities.

• Plan and execute client-engagement initiatives, including personalised communications, product previews, private appointments, and events to increase repeat purchases and customer loyalty.

• Act as the Singapore market extension of the regional team by proactively sharing local customer insights, competitor intelligence, retail trends, and business-development recommendations.

The Talent

• Minimum 7 years of retail sales experience, including at least 2 years in a supervisory, senior sales, assistant manager or boutique management.

• Proven track record of driving boutique sales performance, achieving commercial targets, and leading a team within premium or luxury fashion, contemporary designer fashion, denim, ready-to-wear, fashion accessories or other high-touch retail environments..

• Strong business acumen and confidence in providing market feedback and commercially relevant recommendations to stakeholders.

Next Step

• Apply here or send your latest updated CV to Sign in to view email

• Only shortlisted candidates will be contacted.

  Shawn Teo

  Direct Line: +65 62778590

  EA License No: 23C1522

  Personnel Registration Number R25127747