Call Centre Team Lead (1 Year Contract) #Greenwich) #NKC

RECRUIT EXPRESS PTE LTD

Date: 6 days ago

City: Singapore, Singapore

Salary: SGD 4,000 - SGD 4,800 / mo

Contract type: Contractor

Greenwich (Company transport provided at Serangoon, Kovan, Woodlands)

Weekly rotate

Support daily channel operations, handling inquiries, escalations and issue resolution.

Act as the first point of contact for operational issues and coordinate with relevant teams.

Troubleshoot issues, document solutions and maintain the knowledge base.

Support process improvements, training initiatives and quality assurance activities.

Coordinate with internal and external stakeholders to resolve operational matters.

Maintain accurate records and provide administrative support.

Assist with preparing operational reports and metrics for internal reviews.

Interested applicants may email resume to Sign in to view email

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

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