Business Office Associate

The Business Office Associate will provide essential administrative support, ensuring a seamless experience for patients through efficient scheduling, coordination, and communication with clinics.

The role involves handling patient inquiries, appointment bookings, and various clerical tasks to facilitate smooth department operations.

· Respond to incoming calls and emails, addressing inquiries and providing assistance as needed.

· Confirm patient appointments with clinics, ensuring scheduling accuracy and coordination.

· Liaise with clinic staff to enhance the patient experience and streamline services.

· Manage appointment bookings and assist with patient registration processes.

· Issue tax invoices for patients and clinics as required.

· Organize and file documents, as well as handle faxing to support departmental activities.

· Perform additional administrative tasks as assigned.

· Availability to work 5.5days’ except for Public Holidays

· Minimum qualification of an "O" Level Certificate or Diploma in any field.

· Proficiency in Microsoft Word, Excel, and Outlook.

· Strong communication skills, with a service-oriented mindset and attention to detail.

· Reliable team player with a positive learning attitude, quick adaptability, and responsibility.

· Detail-oriented, fast learner, and committed to providing quality service