Customer Service & Marketing Assistant

KELLY ORIENTAL SKINCARE PTE. LTD.

Date: 3 days ago
City: Singapore, Singapore
Salary: SGD 2,500 - SGD 3,500 / mo
Contract type: Full time

Roles & Responsibilities

Key Responsibilities

  • Respond to customer enquiries via messages andsocial media platforms linked to our aesthetic clinic outlets.
  • Manage e-commerce interactions by assistingcustomers who purchase skincare products online, including packing and droppingoff parcels.
  • Maintain accurate inventory records, includingentering package and sales details.
  • Handle order processing, including verifying orders, packing, and arranging delivery to ensure timely fulfilment.
  • Assist with stock checks and report low stock or issues; coordinate with the warehouse when needed.
  • Assist with minor video shooting tasks as required by the marketing team.

Requirements

  • Fluent in English; able to communicate effectively with Mandarin-speaking customers and suppliers will be an advantage
  • Friendly, approachable, and service-oriented
  • Detail-oriented and organised
  • Comfortable using social media and e-commerce platforms
  • Willing to assist with light creative tasks such as video shooting

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