Merchandiser / Associate Merchandiser

JOB SUMMARY

The Merchandiser supports Sourcing initiatives through reporting, data analysis, operational coordination and follow-through with overseas offices and cross-functional partners.

The role requires a hands-on individual who can independently manage recurring responsibilities, analyze information beyond basic data consolidation, support sourcing initiatives from execution through follow-up, and provide clear visibility of findings, issues and required actions.

KEY RESPONSIBILITIES

Sourcing Initiatives

• Support assigned Sourcing initiatives.
• Support development and maintenance of SOPs, continuous improvement of reporting, trackers, working guidelines and processes.

• Research on product, market and competitors.

• Assist on category deep dive project

• Support new or evolving Sourcing initiatives based on business needs.
• Own and maintain established reports, trackers, follow-up logs, and working files accurately within required timelines.
• Follow up on missing information, exceptions and required actions to ensure timely closure. Maintain clear records of status, issues, decisions, and next steps for assigned workstreams.
• Consolidate, validate and review information received from overseas offices and cross-functional partners.
• Participate in relevant working sessions and calls and coordinate follow-ups with stakeholders.
• Coordinate with overseas offices and cross-functional partners on assigned initiatives and operational requirements.
• Provide timely acknowledgement and clear updates on open actions and progress.
• Maintain visibility of key discussions, issues and status with relevant stakeholders.
• Escalate blockers or issues requiring management support in a timely manner.
• Communicate clearly and professionally across different teams, markets, and levels of seniority.

Operational Support

• Own and maintain established reports, trackers, follow-up logs, and working files accurately within required timelines.
• Follow up on missing information, exceptions and required actions to ensure timely closure. Maintain clear records of status, issues, decisions, and next steps for assigned workstreams.
• Consolidate, validate and review information received from overseas offices and cross-functional partners.
• Participate in relevant working sessions and calls and coordinate follow-ups with stakeholders.
• Coordinate with overseas offices and cross-functional partners on assigned initiatives and operational requirements.
• Provide timely acknowledgement and clear updates on open actions and progress.
• Maintain visibility of key discussions, issues and status with relevant stakeholders.
• Escalate blockers or issues requiring management support in a timely manner.

• Communicate clearly and professionally across different teams, markets, and levels of seniority.

Reporting & Analysis

• Analyze reporting results and identify exceptions, trends or areas requiring further investigation.
• Look beyond data compilation to understand key drivers and validate findings where required.
• Prepare clear summaries, observations and key callouts to support management review and business discussions.
• Maintain data accuracy and consistency across assigned reports and trackers.

JOB COMPETENCIES

Hard Skills

• Proficiency in MS Office, PowerPoint, Words and Excel skills, including PivotTables and formulas; good understanding of data validation and reporting accuracy.
• Comfortable working with large datasets, trackers and recurring reports.
• Strong analytical skills with the ability to identify exceptions, trends and areas requiring further investigation.
• Experience in sourcing, merchandising, supply chain or related operations preferred.
• Exposure to digital tools where appropriate to improve accuracy, productivity and quality output; AI-assisted work or reporting automation is an advantage.

Soft Skills

• Must be a team player who works collaboratively with others and contributes to a positive, aligned, and supportive working environment.
• Ability to multi-task in a fast-paced environment
• Open-minded, with clear and responsive communication skills. Able to work independently while collaborating effectively across teams.
• Reliable and disciplined in managing recurring responsibilities and deadlines; proactive in follow-up and maintaining stakeholder visibility.
• Detail-oriented, with strong ownership of accuracy and follow-through.
• Analytical and curious, with willingness to investigate beyond the initial data output.
• Comfortable taking ownership of assigned initiatives and driving actions through completion.
• Adaptable and willing to learn new processes, initiatives and ways of working.

DESIRABLE QUALIFICATIONS & EXPERIENCE

• Diploma or degree in Business and Supply Chain.
• 3-5 years relevant experience in sourcing, merchandising, supply chain operations, reporting or a related role.
• Experience coordinating with regional offices and cross-functional stakeholders is an advantage.

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