CUSTOMER SERVICE EXECUTIVE | MNC | UP TO $4,500 #HMS

CUSTOMER SERVICE EXECUTIVE | MNC | UP TO $4,500

Loyang Lane

Basic up to $4,500/month

13th Month + Variable Bonus

Average VB: 2 months | Historical payout over the past 5 years: approx. 4–4.5 months

7.30am–4.48pm

Company Transport Available

Great opportunity to join an established MNC supporting customer accounts, sales orders, repair quotations and order fulfilment in a technical / engineering environment.

Key Responsibilities

• Process sales orders, amendments and engineering changes accurately in the ERP system

• Prepare customer repair quotations and follow up on approvals to support sales targets

• Provide regular updates to customers on repair / parts status through weekly and customised reports

• Monitor customer orders and business activities through to completion

• Coordinate with internal departments to resolve issues, expedite orders and manage shipment schedules

• Handle customer enquiries and maintain strong customer relationships

• Maintain customer profiles, master pricing and product repair pricing in the ERP system

• Prepare and update Repair Capability Listings / Catalogues

• Review purchase orders and contracts, resolve discrepancies and ensure PO requirements are met

• Support customer RFQ processes and financial modelling activities

• Prepare departmental reports for management review

• Drive continuous improvement initiatives to enhance customer service processes

• Provide backup support within the Customer Service team

Company transport: Pick-up arrangements available from selected MRT / locations including Tampines, Pasir Ris, Sengkang and Kranji, subject to designated routes.

Interested candidates, do submit your resume to : Sign in to view email OR telegram @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820