Inside Sales Executive (East Area)

Job Description

• Manage customer enquiries via WhatsApp, telephone and email, and coordinate with relevant internal teams to understand and clarify customer requirements.

• Prepare and issue accurate service, technical and spare parts quotations, including pricing, lead times and other relevant details.

• Monitor and follow up on Purchase Orders, outstanding quotations and order fulfilment activities to ensure timely completion.

• Coordinate closely with the Sales Engineering, Field Service and Internal Sales Coordination Teams to ensure smooth and timely service delivery.

• Monitor spare parts availability and delivery schedules to support customer requirements, including urgent machine recovery needs.

• Follow up on service reports, delivery order acknowledgements and other relevant sales and service documentation.

• Maintain accurate and up-to-date records of customer enquiries, quotations, orders, delivery schedules and follow-up activities.

• Provide ad-hoc administrative and operational support to the Senior Sales Coordinator as required

Requirements

• Minimum Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics or a related engineering discipline.

• Minimum 1 years of relevant work experience

• Strong interest in building a long-term career in technical sales, engineering sales or a related field.

• Proficient in Microsoft Office applications, particularly Excel, Word and Outlook.

• Prior experience in preparing quotations, coordinating service schedules and managing customer enquiries will be an advantage.

• Organised, detail-oriented and able to manage multiple quotations, orders and follow-up activities concurrently.

• Good communication and coordination skills, with the ability to work effectively with customers and internal teams.

• Proactive, responsible and willing to learn, with a genuine interest in developing technical product knowledge and sales expertise.

HOW TO APPLY

Interested applicants, please click on “Apply Now” or submit your resume to [email protected]

We regret only shortlisted candidates will be notified.

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