Sales Admin Operations Executive

Responsibilities

Support the sales team in tracking enquiries, quotations, opportunities and contract-renewal dates.

Prepare quotations, sales orders, delivery orders and related documents accurately and on time.

Update customer information, order status and sales records in the company’s systems.

Coordinate with operations, procurement and other internal teams to support smooth service or product fulfilment.

Track order and delivery progress, follow up on outstanding items, and escalate delays or exceptions to the relevant manager.

Respond to customer enquiries on quotations, orders, invoices and delivery status in a professional and timely manner.

Maintain organised records for quotations, orders, deliveries, customer correspondence and supporting documents.

Assist in monitoring inventory or consumable stock records and flag possible shortages to the relevant team.

Prepare basic sales and operational reports using Excel.

Support follow-up on customer feedback and help coordinate resolutions with the appropriate internal team.

Carry out other sales-administration and coordination duties as assigned.

Nitec, Higher Nitec, Diploma, or relevant experience in sales administration, customer service, administration, operations coordination, retail, logistics or facilities services.

Comfortable communicating with customers and internal colleagues by email, telephone and WhatsApp.

Organised, detail-oriented and able to manage several follow-ups at the same time.

Basic proficiency in Microsoft Excel, Word and Outlook.

Willingness to learn new systems, products and operational processes.

A positive, responsible and service-oriented attitude.

Working Hours: Mon to Fri 8.30am to 5.30pm

5 days

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

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**We regret to inform that only shortlisted candidates would be notified.

Ong Wei Keong Daniel

Reg No: R1547082

EA Licence: 06C2859 (MCI Career Services Pte Ltd)

Whatsapp: +65 6990 0460

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