IT Onsite Engineer (1 Year contract) (IMMEDIATE)
PEOPLE PROFILERS PTE. LTD.
Job Responsibilities
- To provide IT hardware service and support on desktops, laptops for end users and corporate customers
- Provide timely update to customers on service appointment, service status till closure of the services incidents.
- Ensure proper parts handling and movement within the team during transit to customers.
- Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
- Install Operation system, firmware, and bios.
- Handles and manages end-user from end to end.
- Handling, resolving, and keeping track of assigned cases through ticketing system.
- Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
- Attend new product training via Web based training.
- At least 2 years of relevant working experience as a IT onsite engineer.
- Minimum ‘O’ levels holders.
- Possesses basic hardware and software knowledge.
- Flexible and adaptable to change.
- Enjoy working with people and prepared to take on new opportunities and experience.
- Strong interpersonal and communication skills
- Good time management skills with ability to prioritize tasks accordingly.
- Good customer service mindset
- Able to work under minimal supervision.
- Must be willing to travel island wide daily (roaming role),transport cost shall be reimbursed.
*Please note that this role is a yearly renewable contract*
Interested applicants kindly click on apply now or send your updated resume to Sign in to view email .
Contact No: 6950 9731
Berlyn Lum Miao Yu
Registration Number: R1766577
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
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