Software Support Executive

V-ELEGANT PTE. LTD.

Date: 3 weeks ago
City: Singapore, Singapore
Salary: SGD 5,500 - SGD 6,500 / mo
Contract type: Full time

Job Responsibilities

  • Maintain and support web applications and online systems.
  • Maintain and support the Student Information Management System, including student records, results, attendance, CCA, grading, registration and reporting modules.
  • Develop new web applications, modules and system enhancements.
  • Troubleshoot and fix system, website and application issues.
  • Manage user accounts, access rights, SSO and 2FA.
  • Maintain Linux servers, websites and related IT systems.
  • Support systems such as Student Information, Procurement, Budget, Booking and Staff Training applications.
  • Integrate systems with third-party services and APIs when required.
  • Provide technical support to users.
  • Conduct user training and prepare simple user guides.
  • Perform system updates, backups and general maintenance.

Mandatory Qualifications & Requirements

  • Degree in Computer Science, IT or equivalent.
  • Minimum 5 years of relevant experience in software/web application support or development.

Minimum 3 years of experience in:

  • Web application development and programming
  • PHP, Laravel and CodeIgniter
  • HTML5, CSS, JavaScript and jQuery
  • Python and Django
  • Angular
  • API integration and SSO
  • Windows and Linux server administration
  • Server hosting, maintenance and SMTP configuration

End-user training

  • Experience with APIs, web servers and system integration is an advantage.
  • Good troubleshooting and communication skills.
  • Good knowledge of Object-Oriented Programming (OOP) and webservices.

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