Workforce Development Specialist – SAP / S4HANA / Ariba (MNC Semiconductor)

Our client is a leading global semiconductor company seeking an experienced Workforce Develoment Specialist to support SAP, Ariba, S/4HANA, Source-to-Pay and related system/process implementations.

The role will be responsible for designing and delivering training programs for internal employees and external suppliers, developing role-based learning materials, conducting Train-the-Trainer (TTT) programs, and supporting user readiness and system adoption before and after go-live.

Key Responsibilities

• Design, develop and deliver SAP, Ariba, S/4HANA, Source-to-Pay and related system training.
• Develop role-based and persona-based learning experiences for different user groups.
• Deliver instructor-led, virtual, hybrid and self-paced learning programs.
• Design and conduct Train-the-Trainer (TTT) programs.
• Manage training content, version control, review cycles and learning assets.
• Coordinate training plans, schedules, readiness activities and reporting.
• Support supplier onboarding and enablement for system and process changes.
• Partner with business stakeholders, process owners, IT teams, SMEs and suppliers.
• Translate complex technical and process concepts into clear and practical training.
• Analyze learning and adoption data to measure training effectiveness.
• Continuously improve training strategies, learner support and adoption outcomes.
• Leverage digital tools, automation and AI to enhance training content and delivery.

Requirements

• 5–7 years of experience in Learning & Development, Instructional Design, Training Enablement, Change Management or Enterprise System Training.
• Experience designing and delivering role-based/persona-based training programs.
• Strong knowledge of SAP, Ariba, S/4HANA, Source-to-Pay, Procurement or related business processes.
• Experience supporting system implementation, go-live readiness and post-go-live adoption.
• Experience with Train-the-Trainer programs is highly advantageous.
• Experience in supplier onboarding or supplier enablement is preferred.
• Strong stakeholder management, communication, presentation and critical-thinking skills.
• Good data analysis and digital/AI skills.
• Experience working across business, IT, procurement and change teams to drive adoption and business outcomes.