SERVICE STAFF **RETENTION BONUS $500

Company Overview

RE&S Enterprises Pte Ltd is a leading restaurant chain with over 60 outlets in Singapore. With 25 years of presence, it focuses on delivering affordable, quality Japanese dining experiences centered on Food for Life. Join our growing team to be part of this journey!

Job Summary

Carry out restaurant operations independently and as a dependable team member, following SOPs to ensure smooth service, quality food, safety, and customer satisfaction.

Responsibilities

• Execute assigned restaurant roles (e.g., greeter, runner, bartender, cashier) following SOPs to ensure consistent service delivery
• Prepare the restaurant for daily service by checking food availability, special menus, guest reservations, service area setup, cash registers, and payment machines
• Serve customers attentively to meet their needs and enhance their dining experience
• Manage cash transactions accurately and securely according to procedures
• Prepare and serve drinks, beverages, and dessert items following quality standards
• Address customer complaints promptly and escalate unresolved issues to supervisors as per guidelines
• Identify and report potential service, food quality, or cleanliness issues and recommend improvements
• Comply with SOPs and safety requirements to maintain operational standards
• Inspect and clean utensils and restaurant areas to uphold hygiene and safety standards
• Identify and report unsafe or non-compliant conditions related to personal and food safety
• Communicate clearly and audibly while collaborating effectively as a reliable team member