Catering Service Manager

We supply daily meals to Indian and Bangladesh workers in dormitories. 3000-4000 pax per day. We need a Catering Manager who understands South Asian taste, can manage bulk production, and maintain food cost + hygiene for SFA dorm contracts.

Key Responsibilities

Bulk Production: Oversee central kitchen to cook 3000-4000 pax daily. Ensure on-time dispatch to multiple dorms

Client & Dorm Management: Liaise with dorm operators, MOM, and client representatives. Handle feedback, complaints, and audits

Overall Operations: Plan and manage all catering events from enquiry to post-event feedback

Sales & Client Management: Meet clients, do menu tasting, proposal, pricing, and contract closure. Handle corporate, wedding, school, and mass event accounts

Event Execution: Work with Head Chef and Catering Supervisors to ensure food quality, timing, manpower, and setup meet SOP

Team Leadership: Manage Head Chef, Supervisors, Cooks, Waiters, Drivers. Duty roster, training, and performance reviews

Cost & Profitability: Control food cost, manpower cost, wastage. Negotiate with vendors for bulk purchases

Logistics: Coordinate kitchen production, delivery, equipment, and on-site setup for multiple events per day

Compliance: Ensure SFA, NEA, and HACCP standards are met in kitchen and on-site

Problem Solving: Handle client complaints, last-minute changes, and crisis on event day

Reporting: Daily/Weekly reports on sales, events, P&L, and staff to management