IT Service Desk Engineer

PT. Guna Coalindo

Date: 5 hours ago
City: Singapore, Singapore
Est. SGD 3,115 - SGD 4,495 / mo ⓘ
Contract type: Full time

DESKRIPSI PEKERJAAN

To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical problems. Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests. Coordination for employee user account administration, activation, changes, and terminations. Receive and answer all users' IT service request calls.

REQUIREMENT

Min Nitec in any disciplines. At least 3 months of IT technical support exposure or call centre Strong communication and customer service skills. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

DETAIL LOWONGAN

  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

For employers only

Is this your company's job post? Verify ownership to manage this listing and receive applications directly.

Claim this listing

Looking to apply for this job? Use the Apply button above.

See more jobs in Singapore, Singapore