Service Engineer

About Company

Our client is a well-established technology-driven organization with a strong presence across the Asia-Pacific region. They operate in highly specialized sectors, delivering advanced solutions used in industries such as electronics, imaging, and healthcare.

- Provide on-site technical cares for clients, including installation, maintenance, and troubleshooting.

- Address and resolve customer issues promptly.

- Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.

- Strive to get up-to-date technical skills and knowledge to keep pace with industry advancements.

- Communicate effectively with clients and Japan headquarter to understand their needs and provide tailored solutions.

- Build and maintain strong relationships with customers, ensuring high levels of satisfaction.

- Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.

- Work closely with technical team in Japan to provide high-end services with clients.

- Other Ad-hoc duties if assigned by managements.

- At least 2-3 years of experience of working experience as electrical engineer, mechanical engineer

- Working in Semi-conductor Industry, printed circuit board, packaging substrate industry, is a great advantage

- Person who can work independently and willing to ask for support

- Person who is patient, flexible, and work with hospitality

- Person who is willing to go to client site in the case of emergencies

- Familiar with trouble shooting and maintenance of large machines

- N3 Laser license holder is added advantage; NEA, Radiation Protection Act funded by the company

Compensation

- Working location: South East, Singapore

- Working hours: Mon to Fri 9am to 5.30pm

- Transport allowance: S$150/month fixed

- Performance bonus

- Mobile phone bill covered by company

- Group medical insurance and health screening subsidy

- AL 14 days for first 2 years, +1/year up to 18