Customer Service Officer (Defects Management & Handover Services)
KINGSFORD PROPERTY DEVELOPMENT PTE. LTD.
Responsibilities
- Arrange appointments with homeowners.
- Hand over condominium units to homeowners.
- Brief homeowners on the defect submission process.
- Respond promptly to homeowners' enquiries and feedback.
- Liaise with the developer on unit defects and homeowners' feedback.
- Monitor the progress of defect rectification works.
Requirements
- Minimum GCE 'O' Level or equivalent.
- Proficient in Microsoft Office.
- Relevant experience in customer service or residential development is preferred.
- Good communication and interpersonal skills.
- Customer-oriented, responsible, and able to work independently.
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