F&B SUPERVISOR
SAM WEI FOOD (JIA JIA) PTE. LTD.
Job Description
- Interact and engage with guests and maintains high quality service standards
- Motivate team members and maintain a high level of team cohesiveness
- Handle guest complaints effectively and professionally
- Consistently looking to increase satisfaction levels for guests
- Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
- Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
- Maintain Food Hygiene and Safety Standards
- Attend monthly review session with director
- Prepare monthly work review
Requirements
- Preferably with 2 – 3 years of relevant experience in the Food & Beverage industry.
- Good team player and strong customer service skills.
- Keen to learn and grow in the food & beverage industry.
- Able to work on shifts, weekends and public holidays.
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